1. Scope and Access to the Site
(1) The website https://ernestodolani.it is owned by Ernesto Dolani S.r.l. and is intended solely for personal use; it may not be used for commercial, business, or professional purposes.
(2) Access to and use of the website, including purchasing services, imply full and unconditional acceptance of these General Terms and Conditions of Sale.
(3) It is strictly prohibited to use the website for the resale, rental, or presentation of products for commercial purposes.
2. Prodotti e Ordini
(1) Ernesto Dolani products are intended exclusively for consumers, i.e., individuals who purchase for purposes unrelated to their professional or commercial activities.
(2) Orders may be placed by persons of legal age who are capable of understanding and willing.
(3) The Customer is responsible for choosing the products, which can be viewed in the shopping cart with their price, description, and technical specifications.
(4) Product images are accurate, but may vary slightly due to technical characteristics of the devices.
(5) The purchase procedure is completed upon confirmation of the order, which becomes binding only after Ernesto Dolani has sent confirmation by email.
3. Prezzi e Pagamenti
(1) Prices are quoted in euros (or in local currency, where indicated) and include VAT and taxes, unless otherwise specified on the checkout page.
(2) Payment is made via the secure Nexi system. Ernesto Dolani does not apply any surcharges, but the Customer may incur costs charged by their bank.
4. Spedizione e Consegna
The terms and conditions relating to shipping and delivery are detailed in the dedicated section of the website:
DELIVERY.
5. Recesso, Resi e Rimborsi
Information regarding the right of withdrawal, returns, and refunds is available in the dedicated section:
RETURNS.
6. Garanzia Legale
(1) The products are covered by the legal warranty for conformity defects.
(2) Complaints regarding products modified by the Customer or third parties will not be accepted, unless there is evidence of a pre-existing defect.
7. Limitazione di Responsabilità
(1) Ernesto Dolani is only liable for damages resulting from wilful misconduct, gross negligence, or personal injury caused by his own conduct.
(2) It is not liable for delays, losses, or damage caused by events beyond its control.
8. Riserva di Proprietà
The products remain the property of Ernesto Dolani until full payment has been made by the Customer.
9. Forza Maggiore
(1) Ernesto Dolani may suspend services in the event of force majeure or unforeseeable circumstances.
(2) In this case, the Customer will be informed promptly and may cancel the order after 15 days, obtaining a refund.
10. Diritti di Proprietà Intellettuale
(1) All products and content on the website are protected by intellectual property rights.
(2) Any reproduction, modification, or use without authorization of designs, models, or patents belonging to Ernesto Dolani S.r.l. is prohibited.
11. Privacy
The processing of personal data is governed by the Privacy Policy available on the website.
12. Legge Applicabile e Foro Competente
(1) These terms and conditions are governed by Italian law.
(2) In the event of disputes, Italian jurisdiction shall apply, except for mandatory rules of the Customer’s place of residence.
(3) In case of discrepancies between versions in different languages, the Italian text shall prevail.