1. Couriers and delivery times
Ernesto Dolani ships daily via reliable express couriers such as SDA, GLS, DHL, UPS, and FedEx. Orders placed on weekends or holidays will be processed on the next business day.
Estimated delivery times:
- Italy: 24/48 hours.
- Europe: 3/5 working days.
- Rest of the world: 5/6 working days.
Note: Delivery times are approximate and may vary depending on the destination and any customs checks.
2. Shipping costs
- Italy:
- orders over €199.00: Free shipping
- orders under €199.00: the cost is €7.00
- European Union:
- orders over €499.00: Free shipping
- orders under €499.00: costs vary based on the country of destination.
- Rest of the world: Shipping costs vary depending on the country of destination and will be visible during the purchase process.
Note: Any customs duties are payable by the customer.
RATES:
- Austria 16.00€
- Australia 80.00€
- Belgium 16.00€
- Bulgaria 28.00€
- Canada 50.00€
- Croatia 30.00€
- Denmark 21.00€
- Estonia 28.00€
- Finland 30.00€
- France 18.00€
- France Corsica 50.00€
- Germany 15.00€
- Japan 80.00€
- Gibraltar 100.00€
- Greece 35.00€
- Ireland 29.00€
- Iceland 100.00€
- Italy 7.00€
- Latvia 28.00€
- Lithuania 28.00€
- Luxembourg 16.00€
- Malta 100.00€
- Norway 100.00€
- Netherlands 17.00€
- Poland 27.00€
- Portugal 30.00€
- Monaco 45.00€
- United Kingdom 23.00€
- Czech Republic 23.00€
- Romania 24.00€
- San Marino 7.00€
- Serbia 100.00€
- Slovakia 22.00€
- Slovenia 26.00€
- Spain 23.00€
- Sweden 25.00€
- Switzerland 90.00€
- Hungary 28.00€
- U.S.A 50.00€
3. Billing
Upon request, you can receive your tax invoice via email. For Italian companies, you must provide your certified email address (PEC), unique code or recipient code, and order number for the electronic invoice to be issued via the Exchange System (SDI).
4. Order tracking
When your order is shipped, you will receive an email with the tracking number so you can monitor the delivery status.
5. Receiving the package
Upon delivery, we encourage you to carefully inspect the package before signing the confirmation of receipt. If the package appears tampered with or damaged, please report this immediately to the courier and contact our customer service at
hello@ernestodolani.it.
Please note: If the package is accepted without reservation, any complaints may not be accepted.
6. Holidays (no shipping)
In Italy, no shipments are made on the following public holidays:
- 1 January
- 6 January
- Easter Sunday and Easter Monday
- 25 April
- 1 May
- 2 June
- 15 August
- 1 November
- 8 December
- 25 December
- 26 December
For further information or assistance, please contact our customer service department:
- Email: hello@ernestodolani.it
- Phone: +39 0734 860132